Seeking the community’s feedback on our communication efforts

Niagara Health values our community's views and feedback about our communication efforts related to COVID-19 and other hospital priorities. Your feedback will inform our communication with you going forward by helping us to identify what works well and what can be improved.

This survey should take approximately 10 minutes to complete, and your feedback will be kept confidential and anonymous at all times.

If you have any questions, please contact Niagara Health Communications Director, Caroline Bourque Wiley, at or 905-378-4647, ext. 43111. Thank you for participating. 
Strongly AgreeSomewhat AgreeNeither Agree Nor DisagreeSomewhat DisagreeStrongly DisagreeDon't KnowN/A
Overall, communication about what is happening at Niagara Health related to the pandemic is effective.
When on the Niagara Health website, I find it easy to locate the information I'm looking for related to COVID-19.
Overall, I have the information I need to make decisions related to Niagara Health.
I feel confident with Niagara Health’s response to the COVID-19 pandemic.
Strongly AgreeSomewhat AgreeNeither Agree nor DisagreeSomewhat DisagreeStrongly DisagreeDon't KnowN/A
the changes to patient care services.
screening at the hospital.
the safety measures in place in the hospital – masking, physical distancing, hand washing.
the COVID-19 visitor guidelines.
getting tested for COVID-19 at a Niagara Health Assessment Centre.
Content is easy to understand
Content is easy to find
Amount of content (i.e. length of web stories)
Photos and graphics

Question 8
What should we do more of from a communications perspective?

Question 9
What should we do less of from a communications perspective?

Question 10
Please share any additional thoughts/suggestions you may have.