Closing survey for Parent/Caregiver
Your feedback helps us to make PYS a better place. Your answers are confidential. You will not be identified and your feedback will be combined with others. Please speak your mind!
Question 1. Age of child/ youth
Less than 3 months
Less than 6 months
Less than 1 year
More than 1 year
Intake
Community Response Team
Brief services while on the wait list
Counselling
Unsure
N/A
1 (not at all)
2
3
4
5. Very much
The intake was helpful and oriented me to PYS services
N/A
1 (not at all)
2
3
4
5. Very much
The PYS office felt welcoming
N/A
1 (not at all)
2
3
4
5. Very much
I received services that were a good fit for me
N/A
1 (not at all)
2
3
4
5. Very much
PYS staff spoke with me in a way I understood
N/A
1 (not at all)
2
3
4
5. Very much
My family and child/youth got the help we wanted
N/A
1 (not at all)
2
3
4
5. Very much
PYS staff treated me and my child/youth with respect
N/A
1 (not at all)
2
3
4
5. Very much
I believe my child/youth worked on things that are important to them
N/A
1 (not at all)
2
3
4
5. Very much
Staff respected my child/youth’s identity, values and beliefs
N/A
1 (not at all)
2
3
4
5. Very much
I was comfortable talking to my child/youth’s counsellor about whether or not sessions were going well
N/A
1 (not at all)
2
3
4
5. Very much
Overall, I believe that the issues that brought my child/youth to PYS have improved as a result of PYS services
N/A
1 (not at all)
2
3
4
5. Very much
Question 5. Looking back on your experience on a whole, what has been the most helpful thing about PYS’ services?
Question 6. What would improve the services at PYS?
Yes
No
If not, then why?
Yes
No
Question 9. Want to stay connected and/or talk about your feedback? Leave us your phone number and/ or email and we will keep you in the loop/contact you!
Yes
No
Yes
No
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