PYS Closing Survey
Less than 3 months
Less than 6 months
Less than 1 year
More than 1 year
Intake
Brief services while on the waitlist
Counselling
N/A
1 (very unhappy)
2
3
4
5 (very happy)
My experiences at reception have been positive.
N/A
1 (very unhappy)
2
3
4
5 (very happy)
My intake was helpful and oriented me to PYS services.
N/A
1 (very unhappy)
2
3
4
5 (very happy)
The PYS office felt welcoming.
N/A
1 (very unhappy)
2
3
4
5 (very happy)
I received services that were a good fit for me.
N/A
1 (very unhappy)
2
3
4
5 (very happy)
PYS staff spoke with me in a way I understood.
N/A
1 (very unhappy)
2
3
4
5 (very happy)
The PYS staff stuck with me no matter what.
N/A
1 (very unhappy)
2
3
4
5 (very happy)
I got the help I wanted.
N/A
1 (very unhappy)
2
3
4
5 (very happy)
PYS staff treated me with respect.
N/A
1 (very unhappy)
2
3
4
5 (very happy)
I worked on things that are important to me.
N/A
1 (very unhappy)
2
3
4
5 (very happy)
I felt comfortable with my counsellor.
N/A
1 (very unhappy)
2
3
4
5 (very happy)
I learned some new skills and/or tools to help me manage my situation better.
N/A
1 (very unhappy)
2
3
4
5 (very happy)
Staff respected my identity, values and beliefs.
N/A
1 (very unhappy)
2
3
4
5 (very happy)
I was comfortable talking to my counsellor about whether or not sessions were going well.
N/A
1 (very unhappy)
2
3
4
5 (very happy)
Overall, I believe that the issues that brought me to PYS have improved as a result of PYS services.
N/A
1 (very unhappy)
2
3
4
5 (very happy)
yes
no
If not, then why?
yes
no
yes
no
yes
no
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