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Software Feedback Survey
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Thank you for participating in our Software Feedback Survey. Your input is invaluable in helping us improve our software and ensure it meets your needs effectively. This survey covers various topics such as user satisfaction, performance, functionality, support, and more. Your responses will guide our future development efforts and enhance your overall user experience.
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1) What is your primary job role?
Select one choice from the list below
Academic Researcher
Business Development Representative
Client Success Manager
Communications Specialist
Community Manager
Consultant
Customer Experience (CX) Specialist
Data Analyst
Government Official
Healthcare Administrator
Human Resources Manager
IT Manager
Marketing Manager
Operations Manager
Product Manager
Project Manager
Sales Manager
Survey Researcher
Training and Development Specialist
UX Designer
Other (please specify)
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2) To what industry does your organisation belong?
Select one choice from the list below
Consulting
Education
Financial Services
Government and Public Sector
Healthcare
Legal Services
Manufacturing
Marketing and Advertising
Nonprofit Organisations
Professional Services
Real Estate
Retail and E-commerce
Technology and Software
Telecommunications
Transportation and Logistics
Other (please specify)
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3) How well do the features of our software meet your needs?
Very well
Well
Adequately
Poorly
Very poorly
4) What features would you like to see in our software?
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5) How easy is it to navigate through our software?
Very easy
Easy
Neutral
Difficult
Very difficult
6) What do you like most about our software?
7) What improvements would you suggest for enhancing user experience?
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8) How well does our software integrate with other tools you use?
Very well
Well
Adequately
Poorly
Very poorly
Not applicable
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9) How satisfied are you with the frequency of software updates?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
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10) How would you rate our software
performance speed
?
Excellent
Good
Average
Below average
Poor
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11) How satisfied are you with the support provided?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Comments
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12) How satisfied are you with the documention provided?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Comments
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13) Do you believe our software provides good value for money?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
14) What aspect of our software do you find most valuable?
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15) How does our software compare to other similar software you have used?
Much better
Better
About the same
Worse
Much worse
Not applicable
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16) How likely is it that you would recommend our software to a friend or a colleague?
Very unlikely
Very likely
0
1
2
3
4
5
6
7
8
9
10
0
1
2
3
4
5
6
7
8
9
10
Very likely
17) Do you have any other suggestions or feedback?