Time Limited Counselling Survey

Your feedback helps us to make PYS a better place. Your answers are confidential and will be stored in a secure location. You will not be identified and your feedback will be combined with others. Please speak your mind!

Question 1. Please indicate your gender

Question 2. Please indicate your age

Question 3. Number of sessions and length of involvement at Peterborough Youth Services

1 – 3 sessions within 6 weeks
3 – 5 sessions within 3 months
6 – 10 sessions within 6 months

Question 4. Please check the box that best describes your answer below:

N/A

1 (not very happy)

5 (very happy)

My experiences at reception have been positive.

N/A

1 (not very happy)

5 (very happy)

My intake was helpful and oriented me to PYS services.

N/A

1 (not very happy)

5 (very happy)

The PYS office felt welcoming.

N/A

1 (not very happy)

5 (very happy)

Virtual services were offered when needed and flexible.

N/A

1 (not very happy)

5 (very happy)

PYS staff spoke with me in a way I understood.

N/A

1 (not very happy)

5 (very happy)

I received services that were a good fit for me.

N/A

1 (not very happy)

5 (very happy)

I got the help I wanted.

N/A

1 (not very happy)

5 (very happy)

PYS staff treated me with respect.

N/A

1 (not very happy)

5 (very happy)

I worked on things that are important to me.

N/A

1 (not very happy)

5 (very happy)

I felt comfortable with my counsellor.

N/A

1 (not very happy)

5 (very happy)

I learned some new skills and/or tools to help me manage my situation better.

N/A

1 (not very happy)

5 (very happy)

Staff respected my identity, values and beliefs.

N/A

1 (not very happy)

5 (very happy)

I was comfortable talking to my counsellor about whether or not sessions were going well.

N/A

1 (not very happy)

5 (very happy)

Overall, I believe that the issues that brought me to PYS have improved as a result of PYS services.

N/A

1 (not very happy)

5 (very happy)

Question 5. Looking back on your experience on a whole, what has been the most helpful thing about PYS’ services?

Question 6. What would improve the services at PYS?

Question 7. If I were to need further help in the future, I would return to PYS.

If not, then why?

Question 8. Without anyone knowing who you are, may we use your comments in our reports and/or our printed materials?

Question 9. Want to stay connected and/or talk about your feedback? Leave us your contact information and we will keep you in the loop/contact you! Please leave your phone number or email

Time Limited Counselling Survey

Your feedback helps us to make PYS a better place. Your answers are confidential and will be stored in a secure location. You will not be identified and your feedback will be combined with others. Please speak your mind!

Question 1. Please indicate your gender

Question 2. Please indicate your age

Question 3. Number of sessions and length of involvement at Peterborough Youth Services

Question 4. Please check the box that best describes your answer below:

Question 5. Looking back on your experience on a whole, what has been the most helpful thing about PYS’ services?

Question 6. What would improve the services at PYS?

Question 7. If I were to need further help in the future, I would return to PYS.

Question 8. Without anyone knowing who you are, may we use your comments in our reports and/or our printed materials?

Question 9. Want to stay connected and/or talk about your feedback? Leave us your contact information and we will keep you in the loop/contact you! Please leave your phone number or email

Question 10. I would like to stay in the loop, please send me updates on what’s going on at PYS!

Question 11. I would like to talk about my feedback in more detail, please contact me!