Closing survey for Parent/Caregiver

Your feedback helps us to make PYS a better place. Your answers are confidential. You will not be identified and your feedback will be combined with others. Please speak your mind!

Question 1. Age of child/ youth

Question 2. How long has your child/youth been receiving services from PYS (not including any time spent on a wait list)?

Less than 3 months
Less than 6 months
Less than 1 year
More than 1 year

Question 3. My child/youth has participated in the following services (please check all that apply):

Intake
Community Response Team
Brief services while on the wait list
Counselling
Unsure

Question 4. Please check the box that best describes your answer below:

N/A

1 (not at all)

5. Very much

The intake was helpful and oriented me to PYS services

N/A

1 (not at all)

5. Very much

The PYS office felt welcoming

N/A

1 (not at all)

5. Very much

I received services that were a good fit for me

N/A

1 (not at all)

5. Very much

PYS staff spoke with me in a way I understood

N/A

1 (not at all)

5. Very much

My family and child/youth got the help we wanted

N/A

1 (not at all)

5. Very much

PYS staff treated me and my child/youth with respect

N/A

1 (not at all)

5. Very much

I believe my child/youth worked on things that are important to them

N/A

1 (not at all)

5. Very much

Staff respected my child/youth’s identity, values and beliefs

N/A

1 (not at all)

5. Very much

I was comfortable talking to my child/youth’s counsellor about whether or not sessions were going well

N/A

1 (not at all)

5. Very much

Overall, I believe that the issues that brought my child/youth to PYS have improved as a result of PYS services

N/A

1 (not at all)

5. Very much

Question 5. Looking back on your experience on a whole, what has been the most helpful thing about PYS’ services?

Question 6. What would improve the services at PYS?

Question 7. If my child/youth were to need further help in the future, I would return to PYS.

If not, then why?

Question 8. Without anyone knowing who you are, may we use your comments in our reports and/or our printed materials?

Question 9. Want to stay connected and/or talk about your feedback? Leave us your phone number and/ or email and we will keep you in the loop/contact you!

Closing survey for Parent/Caregiver

Your feedback helps us to make PYS a better place. Your answers are confidential. You will not be identified and your feedback will be combined with others. Please speak your mind!

Question 1. Age of child/ youth

Question 2. How long has your child/youth been receiving services from PYS (not including any time spent on a wait list)?

Question 3. My child/youth has participated in the following services (please check all that apply):

Question 4. Please check the box that best describes your answer below:

Question 5. Looking back on your experience on a whole, what has been the most helpful thing about PYS’ services?

Question 6. What would improve the services at PYS?

Question 7. If my child/youth were to need further help in the future, I would return to PYS.

Question 8. Without anyone knowing who you are, may we use your comments in our reports and/or our printed materials?

Question 9. Want to stay connected and/or talk about your feedback? Leave us your phone number and/ or email and we will keep you in the loop/contact you!

Question 10. I would like to stay in the loop, please send me updates on what’s going on at PYS!

Question 11. I would like to talk about my feedback in more detail, please contact me!